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Website Privacy Policy

 

General Information

 

The following policy has been designed to give visitors to our website clear guidelines as to any data that is collected, how it is collected, why it is collected, and how it is used.

 

 

 

What types of information will we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile. 

 

 

How do we collect this information?

 

When you conduct a transaction on our website via our online shop, or membership section, as part of the process we collect personal information that you give us such as your name, address and email address.  Your personal information will only be used by Independent Dance Training for the purposes of providing you with the products that you have ordered.  

 

 

Why do we collect such personal information?

 

We collect such information (both personal and non-personal) for the following purposes:

 

  • To provide and operate the services;

  • To provide our customers with ongoing customer assistance and technical support

  • To be able to contact visitors and users with general or personalised service-related notices and promotional messages

  • To create aggregate statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to  provide and improve our respective services

  • To comply with any applicable laws and regulations 

 

 

How is your information stored, used, shared and disclosed?

 

Our company is hosed on the wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through wix.com's data storage, databases and the general wix.com applications.  They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service. 

 

 

How do we communicate with our site visitors? 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.  For these purposes we may contact you via email, telephone, text message and postal mail.

 

 

How can our site visitors withdraw their consent?

 

If you do not want us to process your data anymore, please contact us at info@independentdancetraining.co.uk or send us a written correspondence to The Data Controller, Independent Dance Training, Anglia Regional Office, 23 Farrier Road, Watton, Thetford, Norfolk IP25 6YE.

 

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions about your contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@independentdancetraining.co.uk or send us written correspondence to The Data Controller, Independent Dance Training, Anglia Regional Office, 23 Farrier Road, Watton, Thetford, Norfolk IP25 6YE. 

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Date:        4th May 2018

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